How to Access the Helpdesk Portal
How to Access the Helpdesk Portal:
1. Through the College Website:
o Visit the Gulf College website.
o Click on “Helpdesk” located at the top-left corner of the homepage.
2. Account Activation (for Staff):
o All staff members are pre-enrolled using their GC email addresses.
o You will receive an activation email today from ithelpdesk@gulfcollege.edu.om with the subject “GC Helpdesk User Activation”
o Follow the link provided to set your password and start creating and tracking your tickets.
3. Via Email:
o You can also send your requests directly to ithelpdesk@gulfcollege.edu.om, and a ticket will be created automatically.
o Please ensure you send your inquiry emails from your official GC email to receive priority service and mention full details of your concern.
4. Using QR Code:
o Scan the QR code below to access the Helpdesk quickly.
o QR codes will also be displayed in computer labs for convenience.
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